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I recently had a very bad experience with my current Web hosting company. I
heard good reports about WebGlobalMasters Software, therefore I decided to
call and interview them as a potential Web host. WebGlobalMaster's customer
service department was professional, clear and informative, took the time
needed to answer my questions fully and get my account set up, and was
respectful of my time and business needs, a task the other company couldn't
begin to accomplish. Thank you so much for your excellent customer service.
It is greatly appreciated.
-- Tina H, Colorado Springs, CO
I had the privilege to speak with WebGlobalMasters customer support to
resolve a technical problem I had with forwarding a domain name. Customer
support was diligent and professional in every manner. They resolved my
issue with no problem, as well as assisted in making my numerous accounts
more convenient for me to access. While assisting me with my issues, they
also advised me of the StealthRay software that WebGlobalMasters was now
offering. After hearing the explanation of the software I had to buy it
right then. After my call was over, I was left with the feeling that
WebGlobalMasters was not only a great company to buy products from but a
company that had superior customer support. You have won my business for
years to come.
-- Jayson W, White House, TN
WebGlobalMasters Rules! I just tried to snap a name with a competitor. Those
losers not only didn't get the domain, they never even bothered to notify me
that there had been a registration change. Domain Alert notified me of the
changes and alerted me that I needed to check on my other service which had
failed. Once again, you've proven that WebGlobalMasters knows how to build
stuff that works!
-- Daryl A, Orem, UT
I would like you to know what excellent service I've received from your
WebGlobalMasters.com customer support center. I have had to contact
WebGlobalMasters many times because of problems I've encountered in
developing my website. The majority of WebGlobalMasters customer service
reps have been very polite and have tried to help. One in particular
carefully listened to my problems, thoroughly analyzed them and came up with
many strategies for overcoming my problems. Her extensive experience in
using the Website Tonight software for websites she has designed herself
makes her a tremendous, competent resource for customers. In addition to
your representative's technical skills, she was very pleasant, accessible
and easy to work with. I hope you let your customer service center know how
appreciated they are by customers such as myself.
-- Judy C, Riverside, CA
I had a very good experience with your Customer Support Center. The
representative I talked with was extremely helpful, concerned and patient.
Long suffering" might be a better descriptive term, because he led me
through the process of registering several domain names including changes,
additions and deletions. The object of this letter is to tell you that I was
treated kindly, courteously and professionally--your Customer Support Center
was a positive experience in my history with WebGlobalMasters."
-- Wilma C, Virginia Beach, VA
I had the pleasure of dealing with one of your customer service
representatives on 11/15/04. She displayed exceptional attitude and service.
The highest compliment that I can give an employee is that they were
professional at performing their trained duties. I give this compliment to
your customer service representative. If I was looking to hire an employee,
I would hire the customer service representative I spoke with based on
attitude alone.
-- Dr. Bruce E. S
I just got off the phone with WebGlobalMaster's Customer Support and once
again WebGlobalMasters has come through! Good Customer Service is rare which
makes me really appreciate all that you guys and gals do at
WebGlobalMasters. Keep it Up!
-- Patty T, Hesperia, CA
Just a note to let WebGlobalMasters.com know what a great job you are doing
and to extend a Thank You" for your excellent service. I have always been
impressed with your customer service. I travel extensively and tend to lose
track of my ID numbers. Your representatives are very knowledgeable and
friendly in helping me retrieve my numbers. I host one Web site, email
account, and register all new Internet names with WebGlobalMasters.com and
will continue to do so. Thanks again for the service and for all your Web
knowledge."
-- Ken C, Jamestown, NC
I just wanted to say how impressed I am by your prices, service and
features! I hesitated for a long time before purchasing a domain name, but I
was referred to your service and I am glad I found you! WebGlobalMasters
makes it easy, affordable, and fun to have your own domain and makes
management a breeze. Thanks for the great service and support! I will be a
long time customer!
-- Ursula J, Camarillo, CA
Well, I am one satisfied customer and I have been telling all my friends and
workmates as well. I work in the IT industry and live in Australia. I have
to register quite a few domain names for customers. The thing is we like to
register the domain names and then move the DNS record to our servers.
WebGlobalMasters makes it easier and a no hassle job for me. I have on
occasion had to move DNS records from one holder to ourselves and had
problems, but the WebGlobalMasters service people help us out and are very
prompt with the service. Unlike some companies who take days to do anything
and then screw it up anyway. So on behalf of myself and all my friends and
co-workers, I would like to say thank you for a job well done and thanks for
looking after us so well.
-- Richard G, Perth, Australia
Please accept my deepest appreciation for the efforts put forth by your
staff. The WebGlobalMasters.com representatives I worked with provided the
much acclaimed more than expected" customer service. Your company offers an
excellent product, but nothing would be possible without the exemplary
service consistently provided by your front line staff. Thank you and your
customer service representatives for your prompt and thorough assistance.
"I'll be back.""
-- Ron G, Sacramento, CA
When I went shopping for a domain name, I ceased looking as soon as I saw
the name WebGlobalMasters.com. Not because of price, but because of Bob
Parsons. I knew what kind of customer service, quality product and
trustworthiness I was going to get. I know that Bob has this thing about how
quality doesn't have to be expensive - because he has been doing that for
years. Keep up the good work. Keep treating your people right so that we get
treated right
-- Mike C, Orlando, FL
I was intimidated by creating a Web page until I used WebSite Complete.
Other than creating links to webpages or email, I knew absolutely NOTHING
about creating a Web page. This program is perfect for beginners, as well as
others more comfortable with Web page creation. Since my business is still
growing and expanding, I am loving the feature of being able to make changes
to my current Web page and posting them LIVE when I need to! Website
Complete has empowered me, the Web site owner.
-- Christine S, East Stroudsburg, PA
I just want to thank all your WebGlobalMasters customer service
representatives who have been so patient with me and all my technical
issues--scratching your heads to find the solution to the myriad of
technical problems I was facing. It is because of the awesome customer
service you guys provide without any impatience that I will NOT register any
domains elsewhere. Add me to your satisfied client's" list."
-- Simon A, Alexandria, VA
I am utilizing WebGlobalMasters to host my web site. After attempting most
of the night to upload the site, I kept running into road blocks. So I
called WebGlobalMaster’s customer support and was grateful to find a
knowledgeable representative on the other end. Your Customer Support
assisted me in the uploading of my file while explaining to me in plain
terminology why I was having difficulties. Then, without my asking, he went
the extra mile and walked me through everything. My site is ready and I can
finally rest. I see why WebGlobalMasters is the number one hosting site. You
now have a lifetime member.
-- Yvonne A, Augusta, GA
I have been a user of WebGlobalMasters.com for a year now, and in my job I
work closely with domain sales. I recommend your company to anyone who needs
a registrar, and I will continue to do so. Thank you for giving such amazing
product service and support.
-- Brad M, Parksville, BC
I was intimidated by creating a Web page until I used WebSite Complete.
Other than creating links to webpages or email, I knew absolutely NOTHING
about creating a Web page. This program is perfect for beginners, as well as
others more comfortable with Web page creation. Since my business is still
growing and expanding, I am loving the feature of being able to make changes
to my current Web page and posting them LIVE when I need to! Website
Complete has empowered me, the Web site owner.
-- Christine S, East Stroudsburg, PA
I had the privilege to speak with WebGlobalMaster's customer support to
resolve a technical problem I had in forwarding a domain name. Your support
was diligent and professional in every manner, resolving my issue with no
problem, as well as assisting in making my numerous accounts more convenient
to access. While assisting me with my issues, they also advised me of your
new StealthRay software. I purchased it right then. After my call was over,
I knew WebGlobalMasters.com was not only a great company for products but
also for superior customer care. You have won my business for years to come.
-- Jayson W, White House, TN
You are a great company! You have phone service readily available -
something many Internet companies have no grasp of - and my domain name was
up and forwarded within a day. Well beyond what you had promised! KUDOS!
Your service is far superior to what I had paid-five times the price to have
in the past. I will recommend you to my friends. Thanks!
-- Karen & Curt M, Peoria, IL
I just wanted to let you know that you have a terrific support team! I
started a small business and wanted to get my Web site up and running. I
spoke with many people and learned about the high costs and hassles of
getting it all done. Then, I found your site and purchased Web site
Complete. I am still in the process of getting my website up and running, my
complements to the support staff. They were terrific and thorough in
figuring out why I couldn't upload my site. Thanks again!
-- Melisa J, Tampa, FL
I just changed ALL of my domains from Network Solutions to WebGlobalMasters
and it was HASSLE FREE, PAINLESS, FAST, and best of all I'm saving a TON OF
MONEY! I don't know how you do it, but please, keep it up. The
correspondence was prompt and courteous. Your account system works well and
is clear and easy to use. And did I mention I'm saving a TON OF MONEY? I
certainly appreciate your services and look forward to a long and pain-free
relationship. Thanks a million!
-- Dena C S, Westerfield, LA
The support I received from WebGlobalMasters.com went above and beyond. The
answers to my questions were very helpful and clear to understand. When the
first suggestion didn't work, your customer support representatives were
great -- getting back to me in a timely manner through email. I just opened
this account with WebGlobalMasters.com and it is my first official website
so the help I received was great. I will surely recommend WebGlobalMasters
in the future.
-- Kim S, Hale, MI
I wanted to ensure that I took the opportunity to compliment you on your
Customer Support representatives. The gentleman I worked with was a
thoroughly delightful young man and an exceptionally honest salesperson to
boot. He was a gem...and sold me on the benefits of Traffic Blazer. Because
of your representative's integrity and willingness to help, I will ensure
that when I go to my next small business owner mixer I will highly recommend
WebGlobalMasters.com as THE one stop host for internet visibility needs.
Clone those reps!
-- Tracy S, Covington, GA
I used to run a domain name company so I know how much work goes into a well
run registration Web site. I just purchased three names at WebGlobalMaster's
advertised price. For a novice, domain names are a complex subject and the
Web site does a great job of walking a person through the
registration/purchasing process. The site promoted all your other services
but in no way forced me to purchase. Within one day, my names were in your
WhoIs. Plus your database is protected from spamming. Thank you for such a
pleasant business experience!
-- Jordan G, Nanuet, NY
You have created a service department that must be commended. I have called
WebGlobalMasters.com several times and I found all of your service
representatives have been very thorough and helpful. It is because of the
great service representatives that I plan on using WebGlobalMasters.com to
host all of my clients. And, when colleagues ask me my hosting company I
tell them unequivocally, WebGlobalMasters!""
-- Marcia J, Phoenix, AZ
I purchased Website Complete under a recommendation. Building a Web site was
just like using your typical word program. I can't believe that I built my
own Web site! After making three days of mess, I had to call customer
support - where you often find you get what you paid for. Well I underpaid
for the service I got! WebGlobalMaster's customer support had me straight in
less than 30 minutes! WebGlobalMasters is a well run service.
-- Marc C, Akron, OH
I am a newbie children's writer and bought a domain name for a future Web
page. I wanted to buy the domain as a way of doing something" while waiting
for its release. I appreciate WebGlobalMasters allowing me to purchase and
PARK my domain name for QUITE a number of years and for a VERY LOW cost. I
also appreciate that I am not spammed because I purchased the service. I
wish more companies felt this way. Thank you for all that you do!"
-- Cherie S, Fairbanks, Alaska
The level of support provided to me by your Customer Support Center has been
extraordinary. I spoke to one of your representatives and he was competent
and really knows the business; his people skills and wisdom made the
difference in helping me rescue one of my domains from an unscrupulous
registrar. Due to my confidence in your company that is a direct result of
my interaction with this representative, I have recently purchased or
initiated transfer requests through WebGlobalMasters for approximately 65
domain names. Consider this in the context that I am a reseller for one of
WebGlobalMaster's competitors and that I and my clients own approximately
500 domain names. Your customer support is the reason I do business with
WebGlobalMasters.
-- Robert L, Keyport, NJ
In the course of operating a small domain names business, I have to deal
with many hosting companies. I must tell you that WebGlobalMasters is best.
Your designers and programmers have done a wonderful job making your site
dependable, and easy to use. Your last interface-lift is great, especially
for 56k user such as myself. Also, your customer support (all by email to
date) has been very prompt and helpful. BIG Thanks to you and your crew!
-- Roger D, Westerly, RI
I have never had the slightest problem with WebGlobalMasters relating to my
domains. That's why I have 80+ with them. Price is nice, real nice...but the
ease of doing business with WebGlobalMasters makes the price look like
gravy.
-- Robert F, West Dennis, MA
I just want to congratulate you for the integrity of your organization. I am
proud to be a customer and have been happy from day one. I register my
domain and host my Web site through you. Your products and especially your
customer support are the best I've ever experienced with any computer/web
technology company. Your representatives are patient, knowledgeable and
accurate. They seem to actually enjoy working for WebGlobalMasters, which
says a lot for the company. Best wishes for a long and successful run. I'm
on your word-of-mouth campaign.
-- Crystal B, Brooklyn, NY
I just wanted to take a moment to write to give credit where credit is due.
Your customer service department has helped me above and beyond the call of
duty, to say the least, by educating me, advising me and answering my every
question. I can't tell you how grateful I am to have received such patient
and competent help. You can be sure that I will recommend WebGlobalMasters
to anyone and everyone I know! Thanks a million!
-- Robin D, Decatur, GA
I just wanted to take a quick moment to mention WebGlobalMaster's
outstanding customer service. They were extremely helpful, very patient and
very knowledgeable. They took the time not only to answer my questions, but
also went out of their way to explain other options I had. After being in
customer service and sales for well over 14 years, I have come to find that
quality of customer service presented by most companies in this day and age
is far less than acceptable. It is nice to know that there are still
individuals out there who believe in the old saying happy customer is a
customer for life". Thanks WebGlobalMasters!"
-- John S. Carlsbad, CA
I am extremely pleased with every aspect WebGlobalMasters.com offers. The
Technical Support staff is helpful, courteous and knowledgeable in ALL
fields. They go to great lengths to make sure you are totally satisfied and
reassured that everything will run smoothly. They are all to be commended
for their efforts.
-- Christine S, East Stroudsburg, PA
I was searching around on a search engine for a good place to register a
domain when I came across WebGlobalMasters. After reading through the Web
site and doing some comparisons, it seemed you guys really have your stuff
together. I am quite pleased with my purchase. I have complete control over
everything. I know that if something ever goes wrong, I can get answers
quickly. Changes take effect within 24 hours, a very reasonable amount of
time. I'm so pleased that I now own three domains through WebGlobalMasters
and I always tell all of my friends to register here. At $8.95, why not?
-- Lindsey M, Rochester, NY
I am a new customer, recently having transferred four domains to
WebGlobalMasters from a different registrar. I also purchased Web-mail for
one of these domains. The transfers were seamless from start to finish.
Amazing. However, I had problems accessing my Web-mail. I called support and
it was answered within two minutes. Amazing. It turned out to be a simple
name server problem due to incorrect information in my transfer request. No
problem. I just jumped into the manage my domain name area and corrected the
problem. At the end of the call the support person asked me if I'd do him a
favor. Great, I thought, they are going to blab at me about some offer or
push more expensive options to my current WebGlobalMasters products. Then he
said, Do some fishing for me. I used to live near Portland." Amazing. It put
a smile on my face, what a way to start my day."
-- Mark D, Sherwood, OR
I called last night to clarify the how and how much" it would be to
re-create a Web site with WebGlobalMasters.com. I am a low tech person and
your customer support representative was incredibly patient and informed. He
clearly conveyed pride in the company and it's commitment to customer
service. I signed up and your staff went over and above, setting up my log
in for me so that I would have the easiest time possible getting started. At
times, I could hear another staff on the phone in the background, he too had
a friendly, patient tone. The service is a big selling point. Thank you for
setting the tone of things to come. "
-- Donna C, Nevada City, CA
I have never had the slightest problem with WebGlobalMasters relating to my
domains. That's why I have 80+ with them. Price is nice, real nice...but the
ease of doing business with WebGlobalMasters makes the price look like
gravy.
-- Robert F, West Dennis, MA
I recently had a very bad experience with a Web hosting company. I heard
good reports about WebGlobalMasters.com, therefore I decided to call and
interview them as a potential Web host. WebGlobalMasters customer service
department was professional, clear and informative. They took the time
needed to answer my questions fully and helped set up a new account. They
were respectful of my time and business needs, a task the other company
couldn't begin to accomplish. Thank you so much for your excellent customer
service.
-- Tina H, Colorado Springs, CO
We originally used WebGlobalMasters.com because the price was right.
WebGlobalMasters.com offered competitive prices that made it an attractive
place to registrar our 13 domain names. We do all our ordering online and
everything works the first time. We have used WebGlobalMasters.com for more
than 2 years and we continue to get nothing but top-notch service at valued
pricing.
-- Rohn E, Osceola, WI
Thank you so much for your help this evening in setting up my Virtual Safety
Deposit Box. Not only were your Customer Service representatives
knowledgeable and helpful, they provided me outstanding customer service!
Their upbeat attitude made it a joy to work with - even if my internet
connection was so slow! I have said it before about WebGlobalMasters and I
will say it again. I don’t know where Bob Parsons finds such superb people –
every person I have ever dealt with has been wonderful! Thank you again for
all your help.
-- Linda S, Ft. Lauderdale, FL
My day job" puts me in contact with many businesses daily that are either
just looking into moving their business online, or are in the beginning
stages. During my conversations with them I always bring up domain
registration, 90% usually are planning to go with other registrars for their
registration. I make sure to inform them about WebGlobalMaster's service and
prices and let them know what I've dealt with from other registrars and how
WebGlobalMasters is straight up with everyone. I value honesty. I'll be a
long and loyal customer of WebGlobalMasters!"
-- Craig S, Atlanta, GA
I had a problem with my email account and called the support line for the
first time since becoming a WebGlobalMasters customer a year ago. I received
friendly, helpful, and wonderful service from the WebGlobalMasters customer
service. I have been in the service business for almost 20 years. I recently
retired and started a business which is hosted by WebGlobalMasters, along
with the Web sites for several of my clients. Customer service went above
and beyond the call of duty (unlike some of the other places I have to call
for support). Thanks for all your hard work and efforts to make calling
support" a pleasant experience."
-- Sandy L, Houston, TX
I just wanted to say that WebGlobalMasters has made my domain management
much easier. I used to have them all with a competitor. I now have 13
domains with WebGlobalMasters. I haven't had a single problem and the
interface makes it easy to change any settings. Keep up the good work!
-- Chris R, Atlanta, GA
I wanted to let you know how much I APPRECIATE WebGlobalMaster's customer
service. Transferring to WebGlobalMasters.com has been so easy. With more
than 100 domain names now registered with WebGlobalMasters, knowing I can
actually get a hold of someone, whether by phone or e-mail, is very
comforting. Thanks for the great service!
-- DJ P, Orlando, FL
I had some trouble signing up to use WebGlobalMasters yesterday so I called
into your customer service center and was connected to one of your customer
service representatives. I had a couple quick simple questions. In about the
same amount of time I had planned on spending on hold, your representative
was able to set up a large portion of the account registration for me and
fully explained in detail what my different options were. He even helped
alter my order to better suit my needs. His quick yet thorough explanations
removed a lot of the nervousness that had been growing the closer I got to
committing to a server. All in all I was very leary of starting a website on
my own and was just as leary about going with WebGlobalMasters. I am now a
secure, happy customer of WebGlobalMasters and bragged to several of my
friends last night about how much money I saved doing it myself with
WebGlobalMasters instead of paying a web master to create my site.
-- Toby H, Charlotte, NC
Just wanted to tell you that since becoming a WebGlobalMasters customer a
couple of months ago, I have been extremely happy with your customer service
staff. They have all been excellent, prompt and efficient. I wish I'd come
to your guys sooner. The deals you offer are always appreciated. Keep doing
what you-re doing.
-- Aslan A, Brisbane, Australia
I am a new customer of WebGlobalMasters and I am 100-percent satisfied with
your email support services. I had some difficulties transferring my domain
name to WebGlobalMasters, therefore I wrote many support inquires via email.
I received replies quickly every time, and all provided detailed answers and
showed a passion to help. I just want to tell you how happy I am to be a
WebGlobalMasters.com customer. I definitely will recommend WebGlobalMasters
to all my friends!
-- May L, Los Angeles, CA
When I first bought software from you my hair was as dark as yours (1986).
I'm all white now. My money has all gone to Bob Parsons companies. Let me
say WebGlobalMasters has the best night time tech support I've ever been
called. I have always been treated with respect, courteousness. I spoke with
one of your customer service reps and he saved me a bunch of money with some
great ideas. I try to take the time to write when the service deserves
it—this service deserved it.
-- Frank C, Hendersonville, NC
We have used WebGlobalMasters to host our town's web site for the past 10
months and couldn't be more pleased with your service. I always refer folks
to WebGlobalMasters if they are in the market for a web hosting service. You
guys are great!! Thanks!
-- Tammy T, Matthews, NC
WebGlobalMasters.com is the BEST. Customer Service has worked with me three
to four times this year, and I truly appreciate the level of support
WebGlobalMasters.com provides its customers. I believe your people would
help someone spending $.05 the same as they would someone spending $500!
Some companies brag about what they do... WebGlobalMasters DOES IT. Thanks
for everything!
-- Joe J, Sedona, AZ
I must compliment WebGlobalMasters on the ease of obtaining great service.
At no point did I feel rushed. I felt the representatives were knowledgeable
and capable of solving the problem at hand. You have what every organization
should have at the end of the phone line when customers call - a
knowledgeable person with a pleasant demeanor and an easy way of getting the
necessary information from the caller without using unnecessary technical
jargon. I thank you for a pleasant phone experience.
-- Donald L. R, Shawnee, KS
Wanted to let someone know what a pleasure it was to talk with your Customer
Support Center yesterday. I didn't have to wait long at all when I called
WebGlobalMasters for help, and the representative who answered the call was
so personable, nice, and friendly. I'm generally fine anyway talking with
computer people" (not everyone is -they can be too "tech-y", talk down to
people, use lingo the regular person doesn't follow, etc. ), but she didn't
act like one at all (if that makes sense!). i.e. she seemed approachable,
talked in terms I understood and could follow, and was patient, friendly and
nice. She did her best to help get at what the problem might have been
(email through the website)... but as it turns out everything seems fine.
Should I have other problems or concerns with my website email, and have to
call WebGlobalMasters, I hope to speak with such a knowledgeable
representative again. Thanks for being user-friendly."
-- Evelyn M. T, San Diego, CA
Thank you Bob for such a remarkable team of dedicated professionals. I have
been telling as many people who I know about WebGlobalMasters. We are
Missionaries preparing to take a team of medical Missionaries to the Mission
field in South Africa, Haiti, Zimbabwe and India. We did not know exactly
how we were going to spread the word to let others know about our trip until
a friend told us about WebGlobalMasters. Not knowing how to build a website,
the WebGlobalMasters team of dedicated professionals taught me how to build
a website. Your Company has cut out the middle man, the third man who would
have charged us an absorbent amount of money to build a website that we did
for practically nothing. Whenever I called WebGlobalMasters technical
support team they were so gracious and patient, I have never experienced
customer service like this before. Thank you Bob, thank WebGlobalMasters for
taking us to another level.
-- Fanny P, Southfield, MI
Every time I contact WebGlobalMasters.com, for either administrative or
technical support, I have received 5-star service (5 out of 5). It has been
an absolute pleasure to deal with your team. I rely on my Web site for
identification and dissemination of my music. It's critical that my site is
up and viewable, and your techies and support staff make that happen. As a
businesswoman, I know how important a team is; treasure yours. Thanks for
such a great company!
-- Cindy K, Burlington, NC
Great service. Fast, friendly, and right on track. Always get my questions
answered and answered fast. Thanks WebGlobalMasters.
-- Dave D, Salem, OR
Once again, thank you WebGlobalMasters for making my internet presence
easier and cheaper! Every time I log back onto WebGlobalMasters.com I find
more options to choose from and the few times I've had to call customer
service I was assisted quickly and kindly. WebGlobalMasters is a first-class
company with coach prices and I will continue to recommend you to anyone I
know that is looking to pick up their piece of online real estate. Thank
you!
-- Kale D, Vancouver, WA
I have only called in a couple of times, but the support has always been
very good. Everyone has been very patient with my being slow to learn. It is
nice to have support people that know what they are talking about and don¹t
treat you like a fool for not knowing.
-- Robert L, Devine, TX
Kudos for your customer based newsletter. I have switched over mainly
because of the friendliness and accessibility that WebGlobalMasters.com
offers in their customer support and in their missives to clients. Good work
WebGlobalMasters people!
-- Molly M, Corte Madera, CA
I just wanted to drop you a line and let you know I am elated. I love the
service. Thanks again for the great service.
-- Ted S, Framingham, MA
Your customer service support center provides outstanding service. The
representative I talked with was gracious and professional. She answered all
my questions and helped me set up hosting for two domain names. I now plan
to transfer hosting to WebGlobalMasters as well. It is service like this
that makes WebGlobalMasters a first choice for all web services. Best of
success!
-- Steve K, Placentia, CA
WebGlobalMasters is the absolute standard for WWW domains. I've dabbled in
registration with other companies, but you guys and gals definitely have me
as a lifelong customer. Keep up the great work!
-- Sahil, Waltham, MA
Of all the things I have purchased these years on the Internet my
WebGlobalMasters.com account has been the best for Quality. Never a problem.
Keep up the good work.
-- James G, Mohnton, PA
I wanted to let you know what a pleasure I had speaking with your customer
support. The warm and welcoming demeanor of your representative allowed me
to feel comfortable enough to ask questions I would normally be too
embarrassed to ask. Not only did your support answer my questions to my 100
percent satisfaction, he also complimented me on asking those types of
questions. I wanted to write because I find it very rare to speak with
someone that takes the time to understand the questions being asked and then
answers them to the level of the individual asking them. Excellent Customer
Service!
-- Keith H, Long Island City, NY
Having been, in a former life, a VP of resellers for a high-tech firm, I was
astounded not only at the knowledge and great attitude that
WebGlobalMaster's customer service displayed, but also in the willingness to
chase down each detail and put my mind at ease. Your services, your value
approach and your quality representatives make it easy for me to tell
everyone that it's an absolute pleasure to deal with WebGlobalMasters.
-- Frank E, Pagosa Springs. CO
You folks do such a great job of staying in touch and informing us of the
status of our account. Thank for doing such a first class job and for not
charging enormous prices for the service.
-- Arnold D, Victoria, British Columbia, Canada
Thank you, WebGlobalMasters, for your extra mile" help! I'm so excited about
working with WebGlobalMasters in the future. I have another friend here in
Houston that has RAVED about WebGlobalMasters. She said that she has been
working with your company for two years and has really enjoyed the
consistency and professionalism of your staff and services. In other words,
I will be using your services again and giving consistent referrals. Service
is so key and, you have that part down PAT. You're great!"
-- Teri M, Houston, TX
My server company is no longer hosting or maintaining domain names. I had
domain names expiring today and had no idea what to do. I am in Connecticut,
my server (my niece) is in Hawaii. As panic set in, I went to your web page
and called the help number. I was walked through the transfer and
re-registration so easily and professionally, I was shocked. I have no idea
how big your company is, I only know how important and professional I was
treated. Every question I asked was answered, every detail was explained,
every step was clear. Thank you for taking the time to find good people in
your Customer Service center.
-- Bill B, South Windsor, CT
I was having difficulty transferring a domain from WebGlobalMasters.com to a
competitor. Naturally, the competitor gave me the run-around. I got in touch
with WebGlobalMasters, who informed me of a 60-day hold on any domain that
has recently changed ownership-- something the competitor didn't catch. With
WebGlobalMaster's help, I didn't have to waste any more time on the issue.
In our discussions, a WebGlobalMasters customer service rep asked me why I
was transferring my domain from" WebGlobalMasters when WebGlobalMasters
would charge me less than a competitor and offer better customer service (as
they had already shown). I couldn't answer. After doing some research on the
web and talking with friends who had experience working with
WebGlobalMasters, I felt comfortable transferring all my other domains from
the competitor to WebGlobalMasters. It was a quick and easy process and it
worked on my first attempt! Less than two days later I received an email
stating my transfer requests were granted and all my domains could now be
managed from WebGlobalMaster's Domain Control Center. Bloody wonderful! The
bottom line? I want to thank you for encouraging me to enlist
WebGlobalMasters to manage all of my domains!"
-- John G, American Fork, UT
I just want to provide some feedback: I am thrilled and thankful for the
upgrade of my account to a business pro account - fully appreciate it and
all the great work you guys have done to upgrade your service. I am
delighted at the service & products I am provided by WebGlobalMasters.com
and will be with you for life! My payment of domain renewal and other
features is way ahead of normal renewal. Keep up the good work and constant
improvement! No wonder you are the highest ranked!!
-- Hamish B, Queensland, Australia
Without extreme detail, I feel you should be aware of the outstanding
service that I have received from your Customer Support center. I had
experienced difficulty in the transfer of a few of my domain names to a new
registrant and one of your representatives went above and beyond the call of
duty to assure that all went smoothly and very proficiently. With
individuals on your staff with such high integrity, it is no wonder you are
the premier listing service on the net. Good job WebGlobalMasters.com!
-- Kip J, Covina, CA
I love WebGlobalMasters.com. You have done so much for the consumer, helping
to make it cost effective, easy to manage accounts and the finest tech
support of any company.
-- Armand Christopher, Plano, TX
I have found the service at Wild West to be exemplary. Whenever I've had a
question - or a client has had a question - it is either easily found in the
FAQ section, or answered promptly - as you have here. Please keep up this
outstanding effort - it prompts business owners such as myself to wholly and
easily recommend your service.
-- Mark U, Elmira, NY
Thanks WebGlobalMasters for such friendly and professional service. It's a
pleasure to deal with such a nice human being, for a change, as most
businesses are becoming less and less personal and, therefore, more and more
frustrating. Having the option to speak to customer service on the phone
makes things much easier and the wait time at WebGlobalMasters was
relatively short. From my standpoint as a customer, the experience so far
with WebGlobalMasters has been excellent!! I'm very glad I switched to
WebGlobalMasters, keep up the good work.
-- John C, Oakland, CA
I wanted to let you know that I just finished an extensive update to all of
my domains hosted with WebGlobalMasters and thanks to the patience and
knowledge of your Customer Service representatives, it went incredibly fast
and smooth. I had a whole laundry list of items to take care of and your
Customer Support made it relatively painless. In fact, the whole experience
was so impressive I am planning on using you for all future domain and web
hosting I have. Thanks again!
-- John B, Landover, MD
THANK YOU! It is continued product enhancements and such amazing Customer
Support at NO ADDITIONAL CHARGE that keeps me with WebGlobalMasters!
-- William T H, Albuquerque, NM
I just wanted to thank you for your helpful Customer Support
representatives. One stayed on the phone with me for more than 20 minutes!
He really helped me and seemed to know" I am almost computer illiterate.! He
was very patient and professional and I really appreciated that. Thanks
again, WebGlobalMasters!"
-- Shari C, Pismo Beach, CA
Thanks again for your help. Awesome customer service. Keep up the good work.
-- Kerstin R, Norwalk, CT
Your Customer Support provided me with outstanding service. The
representative I talked with on the phone was gracious and professional. She
answered all of my questions and helped me set up hosting for two domain
names. Also, as a result of this call, I plan to call back to transfer
hosting of another domain name. It is service like this that makes
WebGlobalMasters the first choice for all web services. Best of success!
-- Steve K, Placentia, CA
Maybe there is something special in the Arizona sun because on the few
occasions that I've called WebGlobalMaster's Customer Support, the
representatives have been very helpful and patient.
-- Greg H, East Windsor, NJ
When I called your Customer Support, I was not in the mood to deal with a
rude, short and to the point telephone operator. I am so relieved I didn't
have too! Explanations to all my questions were provided in a Let me educate
you because I care for you" way, which immediately put my stress at ease. I
really appreciate how your Customer Support took the time to walk me through
the process. I just wanted to thank your staff for helping me claim my
domain in the proper manner. I claimed two more domains as well! I feel so
happy with my purchase and ready to move forward in my pursuits that I just
had to stop and take a moment to let someone know how good it feels to be
happy with a purchase. Thank you once again for the one-on-one service your
company provides."
-- Evie T, Fort Myers, FL
Your Customer Support is providing a level of thoughtful and intelligent
service, as well as relentless commitment that I have never experienced in
seeking technical support. When I purhcased DSL, I was unable to publish
changes to my website with Website Complete 5.0. I expected another earnest
effort ending in publishing the changes I'd zip. But one of your
knowledgeable Customer Support representatives is still working on it. I now
have hope that the problem is fixed. WebGlobalMasters raises the standard of
service, not only for your company, but for Dell, ISP's, and every software
provider I've ever asked for help.
-- Mike E, Studio City, CA
I'm a first time subscriber and did a lot of searching to find out just how
to start my Web site. I'm excited to learn all the features and products
that WebGlobalMasters offers. As a beginner, I have encountered many
Customer Service reps who are impatient and quick to answer just to move on"
to the next question. This was not the case with WebGlobalMasters. Your
Customer Support representative was very patient and helpful. His
professional ability to help me understand "the starters concerns" and the
way he fully explained my questions was excellent. I sent this email because
of my own conviction that if we all had the luck of speaking with reps like
those at WebGlobalMasters, our businesses would run more positively."
-- Scott G, Tempe, AZ
I can't thank you enough for everything you do at WebGlobalMasters. You have
been awesome! My website is up and working great! Getting good customer
service these days is hard to find and I really feel like you have done me a
great service that few have done before. Thank you again, WebGlobalMasters!
-- Heather R, Kodiak, AK
I would like to give a shout out to your Customer Support for excellent
customer service. I was having a problem using Web Mail with my Macintosh
and one of your representatives worked with me to figure out the problem.
Her friendliness, patience and ability to think of other possible solutions
was very helpful. I believe that for companies like WebGlobalMasters, your
Customer Support is the public face of the company. You deserve kudos for
having such excellent representatives for WebGlobalMasters.
-- Greg W, Boston, MA
Yesterday I called WebGlobalMasters because I wanted to buy domain names for
my brother's birthday. I did not know how to register the names for him.
Your customer service representative was so very helpful and polite and made
the process informative, interesting and easy. I received excellent advice
and, because of him, decided to register additional names, including a
transfer of my own domain names. I appreciate such superior, personal
attention in this world of long distance transactions.
-- Caroline C, Archer, FL
Just a note to let you know how pleased I am with WebGlobalMaster's customer
support. I am a new customer who in the last few months has purchased five
domains from WebGlobalMasters. I also have two web hostings. I recently
needed tech support and when I called WebGlobalMasters.com, they answered my
questions right away. In addition, I needed the billing department and they
also responded quickly with good results. Whatever you are doing and
whatever training you have given your staff - keep doing it. You have a real
winner here. Because of these positive experiences, I will be recommending
WebGlobalMasters to everyone that I know.
-- Paul G, Miramar, FL
Talking on the phone today with your Customer Support was a nice surprise.
They knew what they were doing and were professional, helpful and concise.
Traits such as these seem to be increasingly tough to find these days. I
will remain polite and just say that some of your competitors support lines
could learn a thing or ten from you.
-- Dave A, Duluth, GA
I just wanted to tell you that your Customer Support staff is outstanding. I
had the pleasure of using your assistance several times recently regarding
several domains, a hosting account, etc., that I am putting together for a
small company in my area. Everything your representatives said was dead on
correct, and they did everything they said they were going to do for me in
less time than they predicted. It is absolutely refreshing to find a support
staff that is focused on solving problems instead of finding blame or
shifting accountability. What a great attitude your staff takes!
WebGlobalMasters will have my business for a very long time based
predominately on how the technical support people work with customers.
Whatever you're doing, don't stop.
-- Bill S, Kure Beach, NC
I have several domains parked with WebGlobalMasters and have been very
pleased with the entire process. I send everyone I know to your site and
will continue to do so. The integrity and concern that's been shown to me
through email correspondence has been remarkable, and I can't thank you
enough for that. You offer a great service, with a friendly and very helpful
staff. And it thrills me to no end to know that there's still integrity in
the business world. This just goes to show that you DON'T always get what
you pay for - with WebGlobalMasters, you get much more. So keep up the good
work!
-- Wendy T, Schererville, IN
Your support/customer service group are appreciated! The website functions
are simple and easy to follow (and free of bugs)! The domain names are
implemented quickly! And inexpensive! Bob Parsons should be proud!
-- Bob C, Pocahontas, TN
It's the middle of the night, I'm tired and asking dumb questions. Your
Customer Support representatives are patient, and definitely know their
stuff. Hooray and Thanks!
-- Beverly K, Burbank, CA
Just wanted to let you know that your Customer Support Center helped me out
on a number of difficult items tonight - the representative I talked with
did a great job. I am so happy that your Customer Support team is
knowledgeable about WebGlobalMasters products (and your restrictions!). They
also seem to know the support systems well enough to coax them into doing
what was needed to get my requirements satisfied. Its great to work with
folks like WebGlobalMasters who are knowledgeable, professional, PATIENT!,
and confident. KEEP YOUR STRONG CUSTOMER SUPPORT! Thanks again to
WebGlobalMasters!
-- Tom C, Longmont, CO
I want to take a few lines here to thank WebGlobalMasters for the help in
assisting me in getting back on the right track again with my site. I have
had many conversations via email with your Customer Support staff and want
to say they always know their job. They are always professional, friendly
and willing to help, and an asset to your company. I am retired after 25
years in retail and know how hard it was to find good help.
-- Gary V G, Spring, TX
I just finished several transactions with one of your customer
representatives. I am a professional speaker and trainer and customer
service is one of my areas. I would give your customer support
representatives a gold star! One, in particular, took care of all of my
needs and suggested other services I might use. The way she handled my call
and requests was outstanding! I will suggest that my colleagues use
WebGlobalMasters because of that service and support.
-- Heshie S, Yardley, PA
Thank you very much for your First Class technical support. You always had
the right answer and a detailed process explanation. There is no doubt
you're the best.
-- Carlos R, N, Saitama, Japan
Your customer service representatives are the best! I get lazy sometime and
just call on customer service to help me with my tweaks and problems. Your
representatives are fast, cordial and professional. That is why I moved
every domain from Dotster, Register and Directnic to WebGlobalMasters.com.
Those other registrars are good too, but nothing like anyone I contact for
help at WebGlobalMasters. WOW. As an entrepreneur, I know how important
customer service is to pleasing and retaining clients. When I talk customer
service to my trainees, I constantly bring up WebGlobalMasters as an example
of great customer service.
-- Bill S, Daytona Beach, FL
Thank you for your help! I rarely get such genuinely helpful and quick
technical assistance. Thank you WebGlobalMasters!
-- Ann M, Roslyn, WA
Just wanted to send you a note to let you know what an excellent job one of
your Customer Support representatives did in helping me set up new domain
name at WebGlobalMasters.com. There was a problem of having a different name
on the credit card then was on the domain name. Your Representative
straightened it out in less then 5 minutes, while remaining very pleasant to
deal with. You are lucky to have good people like that working for you. Look
forward to doing more business with WebGlobalMasters.com.
-- Richard Y, Eight Mile, AL
I have used your products through WebGlobalMasters.com and the reseller
program Wild West Domains. I am happy to say that I have been extremely
pleased with the products, service and support that your company offers to
its customers. I especially like WebGlobalMaster's Registration Look-Up
Service, which allows me to view domain names similar to mine to find out
what is posted on them. With WebGlobalMasters, I can check all the website's
that I flag at least once a month. I do this to make sure that no other
individual is trying to use my name or exploit my company. A strong company
image can make the difference for success or failure of the firm. That is
why it is important to stop anyone else from mocking or using your company
name before it gets out of hand. Thank you, WebGlobalMasters, for providing
me with this service.
-- Benjamin B, Great Bend, KS
Greetings. I am new to WebGlobalMasters and wanted to let the Powers That
Be" know that as a whole, you folks are tremendous and make working with
hosting and domain support a joy. I have spoken to several tech support
people in the last few weeks and all were courteous, incredibly helpful and
most importantly, human. In other words, working for WebGlobalMasters has
not erased great human qualities as helpfulness, courteousness and a sense
of humor. After my horrendous experience with Homestead and Network
Solutions, WebGlobalMasters is a breath of fresh air. WebGlobalMaster's
customer support representatives not only help readily, but go the extra
mile, offering other sales tools and advice to make my new web site a
success. I never felt like a "number" with WebGlobalMasters.com. Thank you.
"
-- Paula G, Phoenix, AZ
I would like to thank WebGlobalMasters for your help on my current domain
name problem. I used to register domain names for myself and my clients
using the same credit card information but different administration
information. As a result, some of my domain names got mixed up with other
account and did not show up in my account. Instead, it was shown to a
client's account. After using the email support of WebGlobalMasters for a
few days, I found that it was too complicated to explain the whole situation
in email and ended up calling. One of your knowledgeable representatives
answered my phone call and helped me correct my problem after I provided
necessary security information. I also saved an important domain name which
just expired a few days ago thanks to your representative's help. Thank you
WebGlobalMasters.com. I can sleep well now.
-- Mike Li, Ann Arbor, MI
I choose WebGlobalMasters, originally, for its service and economy. I have
been very pleased with my decision to buy and host domains with you. The
recent reduction in price and improved services did not require any action
on my part and I am both pleased and impressed. I hope that you continue to
prosper so that our relationship may continue indefinitely.
-- Russ S, Dahlgren, VA
I called your Customer Support Center around 11:30 PM last night. The
customer service representative on duty" was able to help me through several
questions that I had. He was a true Pro" and a Gentleman; an asset to your
team. In this age of customers who are quick to complain (sometimes), I just
wanted you to have a customer who was eager to praise when it is
well-deserved. Thanks again!"
-- Jim D, Machanicsville, VA
Your Customer Service and Support has been amazing to work with. Everyone I
have dealt with is knowledgeable and quick, courteous, friendly, funny and
oh-my-God patient. One, in particular, walked me through every step of some
really ridiculously complicated web hosting situations I still don't
understand. He took my short-term memory impairment in stride and repeated
himself till I'm sure he was blue in the face, but his courtesy and
friendliness never flagged. Most importantly, I feel safe working with
WebGlobalMasters.com. I know I'm not going to fall into some stupid mistake
that I didn't know enough to avoid (as I have done repeatedly with other
providers) because your representative's will catch it before I get there
and guide me safely around it. From now on, WebGlobalMasters gets all my
business and all my recommendations, for one reason: your Customer Service
and Support. I'm a crusty old 40-something-year-old guy who's been in
management for the last twenty years in the printing and newspaper
businesses. I KNOW from customer service. I look forward to a long,
rewarding relationship with WebGlobalMasters.com. Thanks very much. I can't
tell you what a relief and a load off my mind it is knowing I have someone I
can trust in the web-hosting business.
-- Pete B, Davis, CA
Traffic Blazer put me No. 1 on all search engines - I can't believe it! Also
WebGlobalMaster's price reduction is Greeeat! Thank you all.
-- Yvan B, Weston, FL
Just a short note to thank you, WebGlobalMasters, for making the extra
effort in helping me the other day. Everyone I have dealt with at
WebGlobalMasters.com has been consistent in delivering unbelievable customer
service. It is refreshing to find a company and its personnel who focus on
service and not just taking my money. I will recommend your company to
everyone I know who desires to put together a website. Once again, thank you
for your outstanding attitude, knowledge and desire to help the customer.
-- Sandy B, Foster City, CA
I have a few domain names registered with WebGlobalMasters.com and never
have any difficulty at all. WebGlobalMaster's service is perfect and well
priced, thank you.
-- Guy S, Paris, France
Y'all are wonderful. That's the most painless domain-move procedure I've
ever gone through. My two domains are moved to you and I'll be buying some
hosting space soon. Thank you very much for the excellent work!
-- Matt D, Orlando, FL
I just started a small consulting company and needed a domain name and Web
site. I am computer illiterate and WebGlobalMasters made the whole process
easy. I signed up with WebGlobalMasters for a year of Web hosting and
purchased WebSite Complete. I can't tell you how fortunate I feel getting
hooked up with such a great company. You have a long term, loyal customer!
-- Stan B, Ownersboro, KY
It was a pleasure working with your company. I have three companies myself
and I wish my customer service skill were as good as the skills of your
WebGlobalMasters.com customer service representatives. Many times all we
hear about is the things we did wrong. But I wanted to let you know how
great of job your customer support did for me. The representative who I
spoke with was polite and super helpful. Wow, what a personality, and also
good at the upsell." Your customer service is defiantly an asset to your
company."
-- George B, Glendale, AZ
WebGlobalMasters provided me with OUTSTANDING support, walking me through
everything I needed. With the type of support you provided, I am with
WebGlobalMasters for life. I have two domains with you and set up email
accounts on each. I will recommend WebGlobalMasters to ALL my contacts, and
will be adding more services. Thanks again - and expect your phone to start
ringing off the hook with more orders!
-- Khalid A B, Glendale, CA
WebGlobalMasters has done a magnificent job of exceeding your customers'
expectations. I am thrilled to be a WebGlobalMasters client and look to
bringing a lot more business your way in the near future. Thanks for the
upgrades and the great customer support!
-- Debbie W, Alpharetta, GA
I rarely send Thank You's for support but I think this is an exception.
WebGlobalMasters has done an excellent job with me, answered all my
questions, helped me resolve a login problem with DomainsByProxy.com and, in
my opinion, went beyond the call of duty to assure my needs were met. You
have increased my loyalty to WebGlobalMasters.com as a result. Thank you!
I'll be moving the rest of my domain names over to WebGlobalMasters.com
soon.
-- David C, Sacramento, CA
I started a Web development firm a few months ago, and I needed to register
a number of domains. I was going to go the standard domain registrar route,
but decided to shop around first. I found WebGlobalMasters, and registered
four domains initially. I was so happy with the service, features, and
especially the price, that I decided to use WebGlobalMasters to host my
site. The experience has been great!! I highly recommend WebGlobalMasters!!
-- Brian K, Chatsworth, CA
WebGlobalMasters.com is the best! I chose you because I heard you
recommended on TechTV. I have recently had my church move their hosting and
domain registration to you as well. Now, you have increased our benefits and
reduced our cost. How can you beat that? Thanks Bob.
-- Ricky B, Dacula, GA
I have been a paying customer for quite some time now and I have never seen
a company with the excellence of service and value that WebGlobalMasters.com
provides. In this competitive marketplace most companies do everything to
GET customers but very little if anything to keep them. I have been
disappointed in many of the companies that provide me various services, but
I am VERY happy with WebGlobalMasters.com. You have earned my business with
diligence and impeccable service and have KEPT my business with your
integrity and honest business practices. Thank you!
-- Kyle M, Hilldale, MI
WebGlobalMasters.com has been that one bright light for me through this
whole dot-com debacle: honest pricing, straight answers and good customer
service. I am grateful that you've enabled me to distance myself from the
likes of those other competitors. Good Luck!
-- Chris B, San Mateo, CA
Recently, on the advice of my webmaster, I transferred all my domains to
WebGlobalMasters. I was very impressed with how helpful your people were and
how easy the process was at WebGlobalMasters. Then I saw a newspaper and saw
that Bob Parsons was the head of WebGlobalMasters.com. I felt even more
confident in WebGlobalMasters. Like millions of others, I bought practically
everything you made at Parsons' Technology. Keep doing business the way
you've always done it and your company's future is set!
-- Jerry J, Phoenix, AZ
I had made a mess of my domain registration and site hosting. I had spent
over a day and a half pulling my hair out trying to figure out how I was
going to dig myself out of the mess and get my website up and running again.
I finally called WebGlobalMasters customer service and received incredible
help. They stated it would take 24 to 48 hours for all of the changes to
take place. That was around 2:45 p.m. and my website was up and running at
Midnight. Thank you for providing the kind of service I thought no longer
existed. You can be sure that I'll recommended your company to anyone who'll
listen to me!
-- Leanne W, Spencer, IN
I just changed ALL of my domains from a competitor to WebGlobalMasters and
it was HASSLE FREE, PAINLESS, FAST, and best of all I'm saving a TON OF
MONEY! I don't know how you do it, but please, keep it up. The
correspondence was prompt and courteous. WebGlobalMaster's account system
works well and is clear and easy to use. I'm now able to manage all of my
domains quickly and easily without needing an act of congress to group all
domains into one account. And did I mention, I'm saving a TON OF MONEY? I
certainly appreciate your services and look forward to a long and pain-free
relationship. Thanks a million!
-- Dena C S Westerfield, Ruston, LA
You guys are outrageously ahead of everyone else. You offered support before
I asked for it. Is this progressive technology service at its best or what?
I have this feeling you guys are so talented and successful, you do this
type of thing just to blow folks' minds. Thanks again.
-- Dave K, Overland Park, KS
I needed to obtain my login information so I made a request via
WebGlobalMaster's email. I don't think it was even five minutes and I had
the information I needed! Excellent customer service!
-- Bruce L, Fort Wayne, IN
You are to be commended for an outstanding job that has been done with the
WebGlobalMasters.com website and the domain management tools available to
your customers! It is by far the best domain name management utility I have
ever used. You are leaps and bounds above the competition, and I am 110%
happy that I switched my domains over to WebGlobalMasters! Keep up the good
work!
-- Lloyd C, Phoenix, AZ
I wanted WebGlobalMasters to know how pleased I am with your services.
Thanks for making domain name registration a snap. You have the best
customer service bar-none out of any registry. I actually received a reply
the same day that I sent an email out! That's a first! I've never had to
email or call WebGlobalMasters for support in the past, so I wasn't aware
the service was so amazing. Congrats on running a business that's a pleasure
to deal with. I look forward to doing business with you in the future!
-- Terry H, Cedar Park, TX
I found WebGlobalMasters through a Whois check of a domain name I was
looking to purchase. I liked the pricing and the execution of my needs were
fast and correct. I did in less than one day more than your competitor could
do in a week. Thank you for having a top notch company that does what it
says.
-- Lawrence O, Middletown, NY
I must say WebGlobalMaster's customer support staff are extremely helpful
and patient. I called for assistance with Frontpage and publishing my web
page. During the numerous times I called, I was always treated as a VIP.
Thanks guys, and keep up the good work!
-- Tony O, Philadelphia, PA
WebGlobalMasters is by far the best value on the Internet! Not only are your
products and services low cost, but you deliver them in the most
professional way with the best customer service. Thanks!
-- Mark L, Martin, TN
I want to take this opportunity to say congratulations. You have created a
service department that must be commended. I have called WebGlobalMasters
several times and I found all of your service representatives are very
thorough and helpful. For a fairly new company to have created such a high
caliber of service is to be applauded. It is because of the great service
representatives that I plan on using WebGlobalMasters to host all of my
clients. When other hosting companies contact me, I tell them that same
thing. And when colleagues ask me who I use to host I tell them
unequivocally, WebGlobalMasters!""
-- Marcia J, Phoenix, AZ
I have never taken the time to write letters like this but I have been
extremely pleased and impressed with the quality of products, service and
support I have received from WebGlobalMasters.com. I am so impressed with
your tools and service that I have transferred all 60-plus of my domain
names to WebGlobalMasters and have moved my online business to your hosting
service. I have never experienced a more professional and courteous
technical support staff or a system that is as convenient and streamlined as
yours. You are all to be commended for building such an incredibly
customer-centric support system!
-- Terry H, San Diego, CA
I cannot begin to tell you how thrilled I am with WebGlobalMasters.com. Not
only was I able to create a tight Web site for my own corporation, but for
my own publishing company, too. Your reseller program REALLY put me on the
map! You guys are the bomb.
-- Jennipher T, Atlanta, GA
You are a great company! You have phone service readily available -
something many Internet companies have no grasp of. My domain name was up
and forwarded within a day - beyond what you had promised! KUDOS! Your
service is far superior to what I had paid-five times the price to have in
the past. I will recommend you to all my friends. Thanks!
-- Karen M, Peoria, IL
I am 51 and have owned businesses all my life. You guys are TOPS. I have
never had anything but excellent customer service from WebGlobalMasters.com,
which absolutely welds me into continuing our business relationship. Thanks,
and congratulations on building a great team of people!
-- Raymond M, College Park, MD
I am extremely pleased with every product WebGlobalMasters.com offers. The
Technical Support staff are very helpful, courteous and knowledgeable in ALL
fields, and really go to great lengths to make sure when the time comes to
disconnect the call that you are totally satisfied and reassured that
everything will run smoothly. They are all to be commended for their
efforts.
-- Christine S, East Stroudsburg, PA
I had a problem with my email account and called the support line for the
first time since becoming a WebGlobalMasters customer a year ago. I received
friendly, helpful and wonderful service from WebGlobalMaster's customer
service center. I have been in the service business for almost 20 years.
Your customer service representatives went above and beyond the call of
duty. Thanks for all your hard work and efforts.
-- Sandy L, Houston, TX
I must compliment WebGlobalMasters.com on their customer service and the
ease of obtaining that service. At no point did I feel rushed. I felt that
you were knowledgeable and capable of solving the problem at hand. You did
it with ease and to my satisfaction and you made the process both smooth and
painless. I do thank you for a pleasant phone experience. Yours was a
superior performance in all dimensions.
-- Donald R, Shawnee, KS
I want to express my appreciation to the support staff at WebGlobalMasters.
I recently registered my domain name through WebGlobalMasters and built my
first site using your software. When all was complete, I experienced major
problems publishing the site. I received assistance from several superb
WebGlobalMasters reps over a two week period. As it turned out, something in
my PC and/or browser was corrupted. WebGlobalMasters software was NOT the
problem, but your support staff continued to work with me for a solution
until the problem was solved. Success! Thank you for awesome service and
support.
-- Dan T, Nashua, NH
Every time I contact WebGlobalMasters.com, for either administrative or
technical support, I have received 5-star service (5 out of 5). It has been
an absolute pleasure to deal with your team. I rely on my Web site for
identification and dissemination of my music. It's critical that my site is
up and viewable, and your techies and support staff make that happen. As a
businesswoman, I know how important your team is; treasure yours. Thanks for
such a great company!
-- Cindy K, Burlington, NC
Great service. Fast, friendly, and right on track. Always get my questions
answered and answered fast. Thanks WebGlobalMasters.com.
-- Dave D, Salem, OR
Kudos for your customer based newsletter, eNews. I have switched over mainly
because of the friendliness and accessibility that WebGlobalMasters.com
offers in their customer support and in their missives to clients. Good work
WebGlobalMasters people!
-- Molly M, Corte Madera, CA
I have never had the slightest problem with WebGlobalMasters.com relating to
my domains. That's why I have 80+ registered with you. Price is nice, real
nice...but the ease of doing business with WebGlobalMasters.com makes the
price look like gravy.
-- Robert F, West Dennis, MA
I am a new customer, recently transferring four domains to
WebGlobalMasters.com from a different registrar. I also purchased a webmail
account from WebGlobalMasters.com for one of these domains. The transfers
were seamless from start to finish. Amazing. However I could not access my
webmail. I called support and my call was answered within 1- to 2- minutes.
Amazing. At the end of the call the support person asked me if I'd do him a
favor. I thought he was going to blab at me about offers or push more
expensive options to my current WebGlobalMasters.com account. Then he said,
Do some fishing for me. I used to live near Portland, Ore." Amazing. It put
a smile on my face, what a way to start my day. Keep up the good work,
WebGlobalMasters!"
-- Mark D, Sherwood, OR
I used to run a domain name company so I know how much work goes into a well
run registration Web site. I just purchased three names at WebGlobalMaster's
advertised price. For a novice, domain names are a complex subject and the
Web site does a great job of walking a person through the
registration/purchasing process. The site promoted all your other services
but in no way forced me to purchase, or tried to trick" me into purchasing.
Within one day the names were in your Whois. Plus your database is protected
from spamming, so both of our rights are protected. Thank you for such a
pleasant business experience!"
-- Jordan G, Nantucket, NY
With much interest I have watched WebGlobalMasters evolve, over time, to the
level it is now. You have done a very fine job in the guidance of the
company. I was double impressed recently when I contacted WebGlobalMasters,
by phone, on two occasions and both times I was able to reach a
knowledgeable staff member that proved very helpful. Thanks for a valuable
service at a reasonable cost!
-- Linda W, North Aurora, IL
I am a Web site developer based in the Republic of Ireland and I am a
dedicated customer of WebGlobalMasters Software. I register all my .com/.net
domains through WebGlobalMasters.com and encourage all my clients to
register their own domains through your service also. I would like to take
this opportunity to thank you for the fast, efficient and cost effective
service that WebGlobalMasters provides and I look forward to dealing with
WebGlobalMasters for many years to come.
-- Daniel M, Navan, Meath, Ireland
I think I was one of your first few customers and I think your company has
done great! When I first started using WebGlobalMasters.com, everyone told
me it was a scam and I was going to get ripped off. Thanks for PROVING THEM
WRONG!
-- Jesse S, Tomball, TX
I just had the most astounding thing happen to me. I called up your 24/7
helpline at midnight and got a live person on the second ring! Not only
that, he had a clue, a sense of humor, and was really interested in my
problem. I've been registering domains since 1995. I've never dreamed that I
would be able to register a domain and have it published in Whois and the
root servers before I was able to add it to my name server. This is exactly
what happened with the last two .US domains I registered with
WebGlobalMasters.com. This is just outstanding!
-- Joe H, Edmonds, WA
Your customer support leads me to make hundreds of recommendations to my
students, workshop and seminar attendees, and contemporaries. Look for a
number of professional photographers, and other imaging professionals, to
start calling! I realize that WebGlobalMasters.com is an excellent company;
but it is your customer relationship" ability and personal demeanor that
moves me to recommend WebGlobalMasters to everyone!"
-- Gary J, Lake Forest Park, WA
No suggestions, just thanks! As a recent client, I'm thoroughly impressed
with your service. The rest of my clients will be transferred to you on the
next renewal.
-- Sheri H, Garland, TX
I am a customer and evangelist of WebGlobalMasters.com. I have been
extremely impressed with WebGlobalMaster's ease of use and maintenance for
domain registration. You guys are a God-send compared to the other
registrars and I wish you all the best in the future. I especially like the
way you keep customers and site visitors up-to-date with information
regarding the company and the competition. Thanks for the great job you are
doing!
-- Bryant J, Fort Myers, FL
Your company, your products and the service you offer is outstanding in
comparison of the other firms we tried. Keep up the good work!
-- Raymondo V. L, Austin, TX
I am impressed that WebGlobalMasters runs their operations like a business.
I have been solicited to register my expiring names with someone else. I
have ignored these requests regardless of their sounding officialdom. Your
customers were smart enough to find WebGlobalMasters, they will certainly be
smart enough to stay there.
-- Ashley S, Vancouver, BC
I want to take the opportunity to give a special thanks to your domain
support department. They went out of their way to find a solution for me.
Most other registrars would have just said tough luck." Your rep said, "let
me see what we can do." I have dealt with several different registrars in
the past and I have to say WebGlobalMasters.com has the best support by far.
I won't be using any other company in the future."
-- Don H, Newark, CA
I just wanted to let you know how pleased I am with your service and the
WebGlobalMasters experience. I have various domain names registered with
WebGlobalMasters.com and I have always been able to make changes or
additions with ease at your site. Just recently I had to change my main
nameservers on my domain names. I did it with ease at WebGlobalMasters.com.
My experience at a competitor was less than favourable. Needless to say, I
am transferring my domain names over to WebGlobalMasters. I will no longer
deal with anyone else for domain name extensions that you carry. I tell all
my friends and associates about your company and its incredible service.
-- Trevor G, Canada
Way back when I registered my first domain name it cost $100, re-registering
cost $35, but now I have found WebGlobalMasters.com and have registered
several domain names for $8.95. I'm planning on switching the other three I
have as time to renew comes along. Ya'll are a first rate service, easy to
use with good customer service!
-- Stacey K, Grandview, MO
I am a pretty skeptical person, and was wary of a business that would offer
domains for $8 without some scamming end-user agreement. Since I chose your
service, I haven't had a single problem. I even went so far as to call you
guys to attempt to change my password via phone--testing how secure you
were, and you demanded a notarized request or THE credit card used. Your
security alerts further my confidence in you, and shows that you are more
concerned in helping your customer than suppressing every security issue.
Keep up the great work, and we will keep coming back!
-- Andrew Z, Hawthorn WDS, IL
A while back I was looking for a decent" registrar to get all of my domains
in one convenient location. Then I found WebGlobalMasters.com! In reading
through the site, I found the President's Page. To my astonishment, I
recognized the name "Bob Parsons" from years ago and Parsons
Technology--some of the greatest software ever produced. Parsons Technology
always had the best customer service around as well as great software. At
that point, I knew I needed to look no further. I have now transferred ALL
of my domains to WebGlobalMasters.com, along with the domains of my husband
and daughter. I also had a client that needed a domain name and we went
straight to WebGlobalMasters.com. Your customer service is as
expected...Superior! I applaud you for your valuable services at decent
prices!"
-- JC S, Fort Lauderdale, FL
Just wanted to express how happy I am with your customer service staff. I've
called several times for various issues. The people I spoke with were very
knowledgeable and friendly to boot! No hold time, they don't have to read
from a script and they know what they're talking about! I have dealt with
all the other major competitors and I've never received that level of
support from anyone but WebGlobalMasters.com. Keep up the good work!
-- Mike W, Waterbury, VT
Thanks for offering such a great service at the lowest price anywhere. My
recent domain name transfer was under $8 including forwarding for one year.
I had paid six times as much for the same service from a competitor, then
they framed my site with their ads. WebGlobalMaster's low prices on domains
will be directly responsible for any success I may ever have with my hobby
sites. I couldn't afford to keep them without you. Thanks much!
-- Joe T, Des Moines, IA
So often employees are the unsung heroes of a business. My WebGlobalMasters
experience was pleasant because of the time, patience and understanding as
well as the expertise your Customer Service representative demonstrated
during our exchanges. I am not savvy with the cyberspace technology, and I
felt overwhelmed with the process. As you can imagine, if not for
WebGlobalMasters.com, I would have thrown my computer against the wall!
Thanks to WebGlobalMasters.com, I have a domain and a site I am proud to say
is representative of me. It is also especially due to your Customer Service
representative's kindness and patience that I did not shuck it all, and that
my domain remained with WebGlobalMasters. It's a stamp of a company's
investment in their customers' satisfaction when they have individuals in
their customer support that are true examples of a company's commitment to
service.
-- Charlotte T, Los Angeles, CA
I have been registering dot-coms" for my customers and myself for several
years. A few months ago, I thought I would try WebGlobalMasters.com, as the
level of service I was receiving from some of the other registrars was less
than par. WOW! What a deal! At first, I thought "too cheap, probably bad
service." I'm happy to say I was wrong! I now register all of my "dot-coms"
at WebGlobalMasters.com now and will continue to do so as long as I'm on the
net. Your service and seamless methods of transferring, updating, etc., of
my account is awesome! Thanks for an outstanding service! You're a rare
company these days; you should be very proud."
-- David L, Canyon Lake, TX
I really appreciate the time you spent and your help in transferring my 14
domain names. It is amazing to me that your customer service exceeds your
company’s prices, unlike other domain name registrars. Other registrars just
don't understand the importance of service in your business. Thanks again
for everything you do.
-- Jim H, Seeley Lake, MT
I am a new children’s writer and bought a domain name for a future Web page.
I purchased the domain as a way of moving forward while waiting for my
book’s release. I appreciate the fact that WebGlobalMasters allows me to
purchase and park my domain name for QUITE a number of years and for a VERY
LOW cost. I also appreciate that I am not spammed because I purchased the
service. I wish more companies felt this way. Thank you for all that you do!
-- Cherie S, Fairbanks, AK
I use WebGlobalMasters.com because you actually listen to your customers,
focusing on providing a much-needed service at the highest level possible. I
have transferred all my domains to WebGlobalMasters.com because you provide
the best rate, the best options and the best customer service around. Please
keep up the good work!
-- Amy G, St. Petersburg, FL
I want to say THANKS for all your diligence and hard work in the new domain"
domain! I’ve been a client for years with more than 12 Web sites and we
continue to personally recommend your company for integrity, service and
value."
-- Khathrinah B, Kalispell, MT
I just wanted to say good job and thanks for keeping the price of domain
names down. Your company provides an element of competition in the domain
name business.
-- Andu M, Vienna, VA
I would like to tell you how impressed I am with your company, staff and
service. I started with a couple of domain name registrations and e-mail
accounts. I have now moved all my domain names to WebGlobalMasters for a
number of reasons. First, I can keep an eye on everything with just one
visit. Second, the price is unbeatable. Third, you offer innovative products
and services and fourth, your service. If I have a problem, your team sorts
it...and fast. Keep up the excellent work!
-- David W, United Kingdom
I am very impressed with the technical support by your staff. They are very
patient and quick at resolving multiple issues with my accounts. Thank you
for providing such professional service to your customers.
-- Rick C, Orlando, FL
I have come to trust the name Bob Parsons. I own and manage a few small
domains with WebGlobalMasters.com. I found WebGlobalMasters by word of mouth
and really like how easy it is to navigate this Web site, find answers and
make changes to my domains. So WebGlobalMasters, go! Because your prices for
domains are so reasonable and management is so easy, I don't hesitate to buy
multiple names for the same sites. I am gradually transferring my expiring
domains to WebGlobalMasters.com. I look forward to having all my domains
managed at the same, easy to use Web site.
-- Nancy B, Shelton, CT
You actually answer my questions! WebGlobalMaster's Web site is wonderful -
so clear and informative. I have read every single FAQ on the site, and
appreciate the clarity of its functions. I appreciate your low prices, but
the reason I will come back to you, and recommend to others, is your
SERVICE. You actually answer my questions! Keep up the good work.
-- George W, Normal, IL
I just wanted to say how impressed I am by your prices, service and
features! I hesitated for a long time before purchasing a domain name, but I
was referred to your service and I am glad I found you! WebGlobalMasters
makes it easy, affordable, and fun to have your own domain and makes
management a breeze. Thanks for the great service and support! I will be a
long time customer!
-- Ursula J, Camarillo, CA
I was searching around to register a domain because I was not going to pay
$35 for one year. After reading through the WebGlobalMasters.com Web site
and doing some comparisons, it seemed you guys really have your stuff
together. I am quite pleased with my domain registration. I have complete
control and know that if something ever goes wrong, I can get answers
quickly. Changes take effect within 24 hours, a very reasonable amount of
time. I'm so pleased that I now own three domains through WebGlobalMasters
and I tell my friends to register with you. At $8.95, why not?
-- Lindsey M, Rochester, NY
Just a note to say thanks for all of your great service and support this
past year. You guys go above and beyond to satisfy your customers. Keep up
the good work!!!
-- Ken J, Winnetka, CA
Wow, this service is wonderful! It was exactly what I was looking for and it
costs much less than I thought. The whole process was fast and easy. Superb
service! Thanks makers and maintainers of WebGlobalMasters.com
-- Shawn W, Iola, WI
When I went shopping for a domain name, I ceased looking as soon as I saw
the name WebGlobalMasters.com. Not because of price, but because of Bob
Parsons. I knew what kind of customer service, quality product and
trustworthiness I was going to get. And was I surprised at your prices? No.
The only surprise to me was how much the other guys are apparently gouging
people! Keep treating your people right so that we get treated right.
-- Mike C, Orlando, FL
My day job" puts me in contact with many businesses that are either looking
into moving their business online, or are in the beginning stages. During my
conversations with them I always bring up domain registration. About 90%
plan to go with other registrars for their registration. I make sure to
inform them about WebGlobalMaster's service and prices. I let them know what
I've dealt with from other registrars and how WebGlobalMasters is straight
up with everyone. I value honesty. I'll be a long and loyal customer of
WebGlobalMasters.com!"
-- Craig S, Atlanta, GA
Thank you WebGlobalMasters. I was able to follow your instructions and get
my e-mail addresses up and running. What a treat it was to experience
superlative customer service. Today, every company talks about it and says
they deliver it, but very, very few meet the call as you did for me. What a
great way to start what I hope will be a long relationship! Thanks again.
And be sure to tell your boss and your boss' boss, I said GOOD JOB!
-- Peter M, Carlsbad, CA
I just wanted to say that WebGlobalMasters has made my domain management
much easier. I used to have them all with a competitor. I now have 13
domains with WebGlobalMasters. I haven't had a single problem and the
interface makes it easy to change any settings. Keep up the good work!
-- Chris R, Atlanta, GA
I just wanted to take the time to drop a line and say thank you. I have been
a customer of WebGlobalMasters for the last year and a half, and don't plan
to take my business anywhere else. I appreciate the straight-shooting,
well-designed, and user friendly Web site, the excellent support and (of
course) the low prices. I have recommended the company to others in the
past, and would not hesitate to do so in the future!
-- Melissa J, Austin, TX
I am an independent freelance Web developer. I just wanted to say thanks for
providing such a simple and cost effective domain registration service. As
my client's domains come up for renewal, I have been transferring them to
WebGlobalMasters Software. Your service is simple to operate and reliable.
-- Craig M, Castlecrag NSW
I have watched WebGlobalMasters evolve, over time, to the level it is now.
You have done a very fine job in the guidance of the company. I was double
impressed recently when I contacted WebGlobalMasters by phone on two
occasions and both times I was able to reach a knowledgeable staff member
that proved very helpful. Thanks for a valuable service at a reasonable
cost!
-- Linda W, North Aurora, IL
I have been a WebGlobalMasters customer for over a year now and I am
completely satisfied with the services. I have moved all of my domains over
to your easy-to-use-system. I always recommend my friends and clients
register their domains using WebGlobalMasters instead of the other,
higher-priced registrars. You guys are the best, and I hope for a long
prosperous future!
-- Kev B, Slatington, PA
Your customer service is patient and helpful. After years of using Network
Solutions, I used your domain name change web pages, and found it faster and
much easier to navigate than NetSol's. I'll be transferring my domain
registration over to WebGlobalMasters.com because it's better.
-- Josh A, Anderson Island, WA
First I want to tell you how much I appreciate your service, your staff, and
your technical support. I've purchased several URLs, email accounts, your
Web Design CD (which I love). I have found your prices more than reasonable
and have told many people about your services. In fact, I was recently at a
seminar where they were selling web site design/merchant distributorships
where the speaker suggested people come to WebGlobalMasters for their URL.
Any time I've called (and there have been numerous times for numerous
reasons), the person answering the phone has been great. Again, thanks for a
very nice way to do business on the Internet.
-- Fran L, Tucson, AZ
I would just like to take a moment to congratulate your excellent customer
service. I have three domain names purchased through your company. I have
always reached helpful and considerate people. On one occasion, I
inadvertently made some errors in my customer setup. This time, I had caused
my own problems and could not figure out how to fix them. When I called
regarding my situation, I was quickly and efficiently navigated through the
proper procedures to correct the problem. During this entire experience I
was treated with a courteous and positive manner. Sometimes when the
customer makes a mistake and needs help correcting it, the customer service
people at other companies will be very condescending on the phone. NOT AT
WebGlobalMasters!
-- Rev. S T. Leigh, Coleville, WA